To Buy a Lottery Gift Voucher

Or Call Fundraising on 0118 939 4889

Lottery Questions ?
Technical : 0870 085 3799
General : 0118 939 4889
Email : info@berks-hospice-lottery.org.uk

Operated by

Duchess of Kent House Charity

Registered Charity

Number : 1085912

in co-operation with

Wokingham District Cancer Care Trust

Registered Charity

Number : 1005833

Berkshire Hospice Lottery - Direct Debit Guarantee

The

Direct Debit

Guarantee

· This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

· If there are any changes to the amount, date or frequency of your Direct Debit, Duchess of Kent House Charity will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Duchess of Kent House Charity to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

· If an error is made in the payment of your Direct Debit, by Duchess of Kent House Charity or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society

- If you receive a refund you are not entitled to, you must pay it back when Duchess of Kent House Charity asks you to

· You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.